Facebook has rolled out an Artificial Intelligence technology that aims at detecting suicidal posts. The AI will make a scan of all posts made by a particular individual, and if the feeds show pre-suicidal attempts, a message will be sent to the user’s friends or the local-first responders. The AI will decrease the time required to send help to the user by flagging worrisome posts and sending notifications to human moderators. The AI will scour through billions of data around the world besides the EU. The European Union has stringent measures against profiling people based on the sensitive information. As a result, the complexities of using such tech in the region is prohibited by law.
The AI is designed such that it prioritizes critical reports. It will also come up with the closest first-responder contact info. Additionally, Facebook is training more responders on methods of dealing with suicidal cases 24/7. They have partnered with several organizations that provide support services to victims. Mark Zuckerberg praised the AI saying that in the future, it will have the capability of identifying cases of bullying among many others. Victims get connected to health experts and organizations that can offer help.
How It Works
The AI will detect any Facebook post that expresses suicidal thoughts and flag it. When the information reaches the Facebook tech, they can proceed and highlight the suicidal part. The AI also prioritizes user reports over other content-policy violations. After all the info gets verified (usually very fast), the moderator proceeds to make a call to the responders closest to the user at risk. The AI is about saving minutes that may prove vital to avoiding a suicide. According to Guy Rosen, the VP of product management, the company’s goal is to have a response team that can offer support through a variety of languages.