Securus Technologies has made it to the final three positions in the contest for the Stevie Awards Gold Trophy. This remarkable feat has seen them move ahead of thousands of competitors in their bid for the title of reigning U.S. Customer Service Champion. Regardless of whether or not Securus takes the gold, reaching the final three ensures that they will, at a minimum, receive the Bronze Award. This marks a rite of passage for a company which has struggled against dogged critics and false accusations, taking on all comers headlong and slaying them utterly in the fight to rise to the top. Today, Securus Technologies is the undisputed king of the prison telecommunications industry and a major driver of innovation not just in the prison sector, but throughout the country as a whole.
Domination through innovation
Securus has over 600 patents and has spent billions of dollars on researching and developing new technologies that will make prisons safer and more efficient. This is an example of the best aspects of capitalism, where self-interest leads directly to the pursuit of paradigm-shifting innovations which transform the lives for the better of everyone they touch. This describes Securus’ journey without fault.
Over the last 10 years, Securus has rolled out so many new products that they couldn’t possibly all be listed. Securus has brought to market everything from the mundane, like prepaid collect calling accounts, to the exotic, like the DoD-inspired STINGRAY weapons system, to the transformative, such as Securus’ game-changing video visitation software. This tireless font of creative energy harnessed for the public good is one of the defining characteristics of Securus.
Such enviable results come from a corporate philosophy of putting the customer first, listening carefully and attracting the absolute best talent the tech sector has to offer. The Stevie Awards serve as a validation of this philosophy, one that will allow Securus to proceed into the future even more confident in its ability to juggle the ethical, moral and financial considerations required to run a world class prison communications firm.