Facebook Launches an AI Technology that Seeks to Reduce Cases of Suicide

Facebook recently announced the use of IA to detect worrisome posts emanating from its users: posts that suggest that a user is on the brink of committing suicide. The AI technology employed by Facebook scans posts from users and can locate suspicious posts which it highlights to human moderators. The technology will drastically reduce the time between when such posts are made and when Facebook makes an effort to help out the individuals involved. What’s more, the AI will also classify user reports based on urgency.
While the Facebook’s artificial intelligence system can identify posts from mentally ill people, are the human moderators ready to offer assistance to such people? TechCrunch reports that Facebook is dedicating a significant number of moderators to suicide prevention; this involves training them to deal with cases at whatever time of the day. Also, Facebook has some new partners in its mission to stem suicide on its platform. They include Save.org, National Suicide Prevention Lifeline, etc. So far, Facebook has initiated over 100 “wellness check.” Guy Rosen, Facebook’s VP of product management emphasizes that the social media’s AI is tailored to reduce the time between when disturbed user posts a comment or uses Facebook Live and when first responders reach out to the user.
There is no doubt Facebook means well with its AI technology, but experts are raising questions regarding its use. Could the technology be misused? Well, Facebook does not have all the answers at this point, and Rosen explains that Facebook saw an opportunity to help and the social media giant embarked on it. Notably, users cannot opt out of the AI tech scanning their posts.
Rosen states that mental experts had an input in the development of Facebook’s AI. According to him, many ways of stopping suicide exist but connecting distressed people with their family and friends beats them all. Facebook is in a unique position to connect people at risk not only to their friends or family but also organizations that can assist them.

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